1. Overview

At Express Movers Melbourne, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our website or services.

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2. What Information We Collect

We may collect the following personal information:

• Full name
• Phone number
• Email address
• Residential or job site address
• Billing and payment details
• Details about the services you request
• IP address and website usage data (cookies, browser type, etc.)

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3. How We Collect Your Information

We collect personal information in the following ways:

• When you fill out our online forms
• When you contact us via phone, email, or our website
• When you request or pay for our services
• Automatically through cookies when you use our website

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4. How We Use Your Information

We use your information to:

• Provide and deliver rubbish removal services
• Respond to your inquiries and provide customer support
• Process payments and send invoices
• Improve our website and services
• Comply with legal obligations

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5. Disclosure of Personal Information

We do not sell your personal information. We may disclose your information to:

• Trusted third-party service providers (e.g., payment processors, IT providers)
• Regulatory authorities if required by law
• Our contractors and staff involved in providing services to you

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6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no method of transmission over the internet is 100% secure.

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7. Access and Correction

You have the right to access and correct the personal information we hold about you. To do so, please contact us using the details below.

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8. Cookies and Tracking

Our website may use cookies to improve your browsing experience and collect anonymous usage data. You can choose to disable cookies in your browser settings.

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9. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access or correct your personal information, please contact us:

Express Movers Melbourne
302/2 Stanley Parade, Caulfield North VIC 3161
Email: expressmovers.melb@gmail.com
Phone: 0417 161 735